Company Name:
AEGIS Services Lanka (Pvt) Ltd
AEGIS Services Lanka (Pvt) Ltd
Company Slogan:
Salary Range:
20000.00 To: 30000.00
20000.00 To: 30000.00
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Created Date:
2019-02-21 -
Closing Date:
2019-09-30
Customer Care Executive - 150 Position(s)
Business Process Outsource
Job Type:
Customer Care Executive
Customer Care Executive
Job Location District / Divisional Secretariat:
Colombo / Colombo
Colombo / Colombo
Preferred Gender:
Male & Female
Male & Female
Preferred Age Range:
18 Years to 24 Years
18 Years to 24 Years
Job Main Category:
Business and Administration Associate Professionals
Business and Administration Associate Professionals
Job Sub Category:
Commercial and Sales Representatives
Commercial and Sales Representatives
Work Type:
Full Time / Part Time
Full Time / Part Time
Position Type:
Permanent
Permanent
Nature of Position:
Entry Level
Required Highest Educational Levels:
Minimum: Passed O/L
Maximum: Passed A/L
Required Highest Educational Levels:
Minimum: NVQ 1
Maximum: NVQ 1
Required Experience:
0 year(s)
Job Description:
Manage Customer Interactions through inbound voice & data Appropriate escalation of unsolved complains To Ensure satisfactory resolution of varieties of Issues Meet Service level Customer satisfaction survey
Required Qualifications:
Having O/L with minimum C pass in Maths
Responsibilities:
Customer Care activities
Skills:
Telephone Etiquette / Analytical skills and problem solving skills
Language Abilities:
Communication skills in English language will be advantage
Other Information:
Computer Literacy in basis MS office packages Flexibility to work in varied shift within 24/7 environment